Frequently asked questions for GP appointments.....
How do I get a GP Consultation?
What is telephone first?
How do I know what appointment is right for me?
We are offering a telephone first appointment system. If you require a GP appointment, please contact the reception team. There will be 3 appointment options available (like we had before COIVD).
1: Routine appointment - this will be a telephone review that can be booked up to 2 weeks in advance. This will be a 15 minute consultation with the GP at a time that will be pre-booked face to face appointment. The receptionist will take a brief description of the nature of the call, this will help the GP prepare for your call.
2: 48 hour access appointments - this has limited availability and these slots fill up very quickly, so if you are requesting this type of appointment you would need to ring first thing in the morning as it is first come first served. This is for a condition that you don't feel can wait for a routine appointment. Again, the receptionist will take a brief description and allocate an appointment. This will be a 10 minute consultation.
3: Triage appt - urgent on the day. If you need this type of appointment we ask that you phone between 8:30am and 10:00am. Again these appointments fill up very quickly. This is for an acute medical issue that can not wait (please note a request for a letter or to complete forms will not be dealt with by the on-call GP, this will need to be a routine appointment request). The receptionist will take a brief description and allocated an appointment. If we have reached capacity for the day you may be asked to call back the next day or offered an alternative appointment. The receptionist is not assessing how urgent your call is, the are trained to help the patient get access to the correct services. This appointment will be only to discuss one medical issue.
| | Morning | Afternoon |
| Monday | 09:00-10:30, pre booked appointments 11:00am-12:00am emergency appointments | 2.30pm - 4.00pm, pre booked appointments 4.10pm - 5.00pm emergency appointments |
| Tuesday | 09:00-10:30, pre booked appointments 11:00am-12:00am emergency appointments | 2.30pm - 4.00pm, pre booked appointments 4.10pm - 5.00pm emergency appointments |
| Wednesday | 09:00-10:30, pre booked appointments 11:00am-12:00am emergency appointments | Emergency cover only |
| Thursday | 09:00-10:30, pre booked appointments 11:00am-12:00am emergency appointments | 2.30pm - 4.00pm, pre booked appointments 4.10pm - 5.00pm emergency appointments |
| Friday | 09:00-10:30, pre booked appointments 11:00am-12:00am emergency appointments | 4.10pm - 5.00pm emergency appointments |
| Weekend | closed | closed |