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** Important Notice **

Management of Suspected Cases of Coronavirus

If you have returned from any of the following countries:

Mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia and Macau to include following countries:

1.    Any traveller returned from specific areas below since February 19th , should be advised self-isolation even if they do not have symptoms:

·         Iran

·         Specific lockdown areas in Northern Italy as designated by the Government of Italy

·         Special care zones in South Korea as designated by the Government of the Republic of South Korea

·         Hubei province (returned in the past 14 days)


2.    Any traveller returned from specific areas listed below since February 19th and develop symptoms, however mild, they should be advised self-isolation.

·         Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini),

·         Vietnam

·         Cambodia

·         Laos

·         Myanmar

24 hour advice line telephone number - 03002007885


GDPR - Privacy Notice

Rowantree Medical Practice take privacy very seriously and we are currently updating all our records and processes to ensure that we are fully meeting the data protection standards introduced by the General Data Protection Regulation (GDPR) on 25th May 2018.

We are registered as data processors with the Information Commissioner's Office (ICO).

Our practice will need to collect your personal information to provide healthcare services to you.  The information we will collect about you includes your name, date of birth, address and contact details.

You have the right under GDPR to request access to, and correction, of your personal information.  We require you to put this request in writing by completing a Subject Access Request (SAR).  The practice will deal with the request within 28 days.

Your medical records are held in the strictest confidence. Information is not passed on without your consent, unless it is within the confines of the NHS, or by legal requirement, or it is in the public interest. The Practice is computerised and registered under the Data Protection Act 1998. It is a practice and legal requirement that all staff maintain confidentiality of patients records.

The HPSSNI introduced the ECRS in April 2011.  This means that unless a form has been sent to the practice with holding access, A&E Depts. hospital pharmacy depts and the Out of Hours service can access patient records to obtain the following information: Name, Address, DoB. current medication and known allergies.

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